Welcome
Troubleshooting
If you experience problems with this service, you can perform these troubleshooting tasks to determine the corrective action to take.
Static analysis troubleshooting
If you experience problems with static analysis, you can perform these troubleshooting tasks to determine the corrective action to take.
Manual update of AppScan Go! is unsuccessful

Getting started
Welcome to the documentation for HCL AppScan on Cloud, where you can find information about how to install, maintain, and use this service.
Navigation
This section describes the items on the main AppScan on Cloud menu bar, with links to more detailed information.
Administration
Define users, applications, policies, and configure DevOps integrations.
Dynamic analysis
AppScan on Cloud performs security scans for web-applications for production, staging and development environments. For development environments it is aided by Private Site Scanning technology to scan applications not accessible to the open Internet.
Interactive monitoring
Using an agent installed on your application, ASoC identifies security vulnerabilities in your application during runtime by monitoring all interactions, both legitimate and malicious. The process is "passive," in the sense that IAST does not send its own tests, and can therefore run indefinitely.
Software Composition Analysis
Use Software Composition Analysis (SCA) to scan for security vulnerabilities in open source and third-party packages used by your code. SCA includes Intelligent Finding Analytics (IFA) and Intelligent Code Analytics (ICA).
Static analysis
Use static analysis (SAST) to scan for security vulnerabilities in web and desktop applications. Static analysis includes Intelligent Finding Analytics (IFA) and Intelligent Code Analytics (ICA).
Results
The Scans and Sessions page lists the scans under the categories DAST, SAST, SCA, and IAST, where you can view your scan results, including scan statistics. To view, rescan, or download reports, select a scan.The Scans and Sessions page lists scans under the categories where you can view your scan results, including scan statistics. To view, rescan, or download reports, select a scan.
Troubleshooting
If you experience problems with this service, you can perform these troubleshooting tasks to determine the corrective action to take.
- AppScan Presence troubleshooting
  Troubleshooting tasks for errors found when working with the AppScan Presence.
- IAST troubleshooting
- Static analysis troubleshooting
  If you experience problems with static analysis, you can perform these troubleshooting tasks to determine the corrective action to take.
  - Errors or warnings occur when generating a static analysis IRX file
  - .NET scan results show the assembly file instead of the source file
    When the .pdb file is in the wrong format, .NET scan results can show the assembly file instead of the source file.
  - Static analysis of ASP.NET site fails due to problems with precompilation
  - Static analysis Failed to create application 'Default' error
  - Security scan fails with Application with id x does not exist error
  - IRX file is too large to analyze
  - IRX upload fails due to mismatched encryption
  - Manual update of AppScan Go! is unsuccessful
  - Error in log on Linux at AppScan Go! installation
FAQ & Reference
Frequently asked questions, information about integrating ASoC into the product lifecycle (SDLC), and ASoC API documentation.

Manual update of AppScan Go! is unsuccessful

Symptom

The user tries to update AppScan Go! manually using Settings > Check for updates. and nothing happens. No error or message is returned, and the update does not occur.

Cause

There is a known issue with manual updates when a user declines an update at AppScan Go! startup.

Resolution

If you have Check for updates on startup enabled:

Close AppScan Go!.
Relaunch AppScan Go!.
Accept the update.